Frequently Asked Questions

1. What is the difference between organic and non-organic desi khand/jaggery powder?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

2. Why is there such a price difference between the pouch and the jar?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

3. Are there any discounts available?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

4. How can I become your product distributor?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

5. Do you have any distributors in my area?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

6. Minimum order quantity for bulk orders?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

8. How many types of syrups do you have?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

9. What is the difference between liquid sugar syrup and golden liquid syrup?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

11. Payment has been made, but I haven't received any order number or details via message or WhatsApp.

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

12. I received the order in damaged condition.

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

13. I received a short supply.

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

14. Why is there so much delay in delivery?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

15. Why did your jaggery spoil before the expiry date?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

16. How can I track my order?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process. 

17. When I put brown sugar in water, the white sugar settles at the bottom, and the brown color separates. Does it contain any colorants?

Organic is made from certified organic sugarcane only, while non-organic may use normal sugarcane. Irrespective of sugarcane type dhampur desi khand and jaggery powder uses no chemical or colour or bleaching agent or preservative during production process.